Testimonials
Testimonials
Highly recommend
S. Paulos
Vanessa is professional, friendly, prompt, and patient. I would highly recommend her services
Excellent Service!
L. Jammer
Excellent Service! Thank you all so much!
Miriam solved a complex insurance situation
W. Weiss
Miriam solved a complex insurance payment when none of the United Healthcare personnel could and did not understand or try to resolve
Life savers
K. Larsen
I have been helped twice in three days by two knowledgeable women, regarding two completely separate topics. Thank you Lynn and Sarah, you both are life savers
Add a testimonial and--above all!--helpful
Clear, professional, friendly
My experiences with Stevens & Co hasn't been universally good, it's been universally wonderful. Every single person there has taken been clear, professional, friendly, and--above all!--helpful, from Sandra Stevens, my very first contact there, to Miriam Rodriguez, my very latest.
More than satisfied
A. Kolendrianos
I am more than satisfied. I am extremely grateful to Stevens & Associates, and especially Sarah, who has been a lifeline for me.She doesn't give up! The entire Stevens team is outstanding, knowledgeable and accessible.
Miriam has been very helpful
B. Nelson
Miriam has been very helpful to us. Not only does she handle what ever issues we may have with our Medicare or supplements, she also does it very quickly.
Miriam is extremely knowledgeable
L. Dunselman
Miriam is extremely knowledgeable and an expert when it comes anything to do with healthcare or healthcare issues. She’s such a huge asset to Stevens & Associates Insurance. I can’t thank her enough for going to bat for me so I wouldn’t have to pay a claim that Medicare denied. In the end, Medicare paid and I didn’t have to pay! Thank you Miriam!!! You’re terrific!!!
Fulfills the original promise
J. Greenleaf
Always fulfills the original promise made to me years ago by Stevens junior: "You'll never have to speak to a medical insurer."
Great explanation and great customer service!
S. Wetnight
Denise was so responsive and so easy to work with. Great explanation and great customer service!
Willing to go the extra mile
M. Pardo
I have been assisted by Sarah (she works both in the office and at home) for a few years now. She is ALWAYS willing to go the extra mile for client! I LOVE her work ethic and she is always so nice.
Very good job
J. Clancy
Ashleigh Widstrup worked with me for the first time this week. She went out of her way to do a very good job. Ashleigh Widstrup worked with me for the first time this week. She went out of her way to do a very good job.
Helpful, knowledgeable, and kind
T. Bixby
Every representative I have had the pleasure to work with has been helpful, knowledgeable, and kind. Thank you, I feel confident that my needs are being taken care of by Stevens and Associates.
Superior service
R. Magid
Superior service by Miriam of Stevens and Associates Insurance Company. Miriam has skills and professionalism. As always I highly recommend this company to everyone who is looking for a superior service.
Amazing staff
B. Edmison
This staff is amazing - they go above and beyond to ensure all my questions are answered and needs are met. I am so appreciative that they are taking care of me!
Denise has been very, very helpful!
A. Goddard
Denise has been very, very helpful! She also has a positive and helpful sounding voice too! Everyone is always so helpful, and this gives me so much peace and confidence in your team members!
So happy
R. Lathim
So happy to be able to have the kind of customer support you offer!!
Miriam has been extremely professional and knowledgeable
L. Dunselman
Miriam has been extremely professional and knowledgeable in all aspects of the Medicare program and handling any issues which have come up. She’s such a wonderful asset to Stevens Insurance Company. Thank you Miriam for a beautiful job in handling my issues.
Thank you Stevens & Associates
A. Brown
The whole health insurance range of choices once one is older than 65 becomes a minefield of decisions. Thank you Stevens & Associates for your assistance and guidance through this process.
OUTSTANDING!!!!!!
R. Jacoby
OUTSTANDING!!!!!! Miriam was extremely knowledgeable, helpful, kind, and FAST! She took care of all of our insurance needs with complete ease! We don’t know what we would do without her!
Amazingly quick, accurate
J. Malken
Amazingly quick, accurate, caring and impressively well informed.
Service way beyond anything I expected
C. Morthole
Miriam continued to find options for me even after I was ready to to accept what I thought was all my insurance company could offer. She displayed compassion and understanding for me and my needs. Service way beyond anything I expected. THANK YOU!
Professional & quick
E. Worthington
Sarah has worked tirelessly trying to correct issues with crossover the past several months. She is very professional and quick to take care of all of the billing due to this issue
Kind & direct
M. Vehslage
Shireen is my kind of representative. She is direct and gets right to the point. She is quick to respond to inquiries and two words sum it up….”problem solved
Helpful & prfessional
B. Childress
Miriam Rodriquez, was very helpful and professional in our conversation with Social Security. it open up my understand to some of the questions i had from them. I want to thank Ms. Miriam Rodriquez for her help.
Amazing
P. Wheeler
Miriam was amazing!
I highly recommend them
A. Sturz
Stevens has always been there to answer any questions or concerns. I highly recommend them.
Number 1
L. Juskalian
Sarah is #1
Enormous help!
W. Vos
Gabby is very clear when she speaks. She was an enormous help to me!
Always here to help
S. Soga
Stevens & Associates Insurance Agency is always there to help any issue.
Thoughtful and Patient
P. Hintz
Jordan was so thoughtful and patient and answered all of my questions!! I felt that I made the right decision for my Medicare plans!!
immediate service
J. Naftali
When I had a slight hiccup with insurance payments, I emailed Stevens & Associates and heard back almost immediately from customer service rep Miriam Rodriguez, who handled the problem completely and immediately. I'd like to say more, but the experience was so smooth that nothing else happened. I had a problem, Miriam made it go away, entirely painlessly. Thank you!
I am so impressed
L. Wells
I am so impressed. Mariam worked with my insurance company and got the cost of my medication down from$280. A month to $1. !!!
excellent!
A. Goddard
Nicole is and has been excellent! She is very patient and speaks very clearly and makes everything seem so easy! Nicole is very well informed and educated and this has really put me at ease. I am a new first timer Medicare applicant and both her and Leonardo have been excellent. Nicole has been very good at reaching out to me and never sounding stressed or upset! I looked into several insurance agents and agencies in the SB Area and You ... Stevens was the first one to call me back! I think I even spoke to a "live" person on my first call! I sincerely appreciated this. Thank you for...
Great service
E. Rubin
Great service as always!
far beyond expectations!
C. Milner
Miriam has gone far beyond what was expected to help me with claims that are not normally covered by Medicare. She always responds to my inquiries in a timely fashion and handles my requests in a very professional manner. The services she has provided makes me glad I signed up with Stevens and Associates.
clear explanations
K. Anderson
Gabriela Chard explained everything to me very clearly. Thank you.
great follow through
B. Kirby
Very nice...understanding...great follow through. Regardless of the situation or need every agent takes care of everything. We are very happy with the service we have received
Very Satisfied
L. Barlett
Ashliegh Widstrup helped me the first time after a few prior attempts to do the same thing. She was very efficient and knew what she was doing and how to make it simple!
courteous, professional & knowledgeable
P. McCarthy
Everyone at Stevens and Associates that I have dealt with have always been very courteous, professional and knowledgeable on all products and happy to help with any of my concerns. Especially Ray and Vanessa. Many thanks!
insurance experts
J. Martin
Over the years Stevens & .Assoc. has been by my side helping with my insurance needs. Recently Sarah has been helping me navigate the health insurance world. She is an expert and great to work with!
excellent follow-ups
A. Goddard
Leonardo has been excellent! Very clear and really helped us understand the Medicare Insurance and all of my choices. He has been excellent with follow-up and helping me to understand and stay on top of everything!!
wonderful
K. Stevens
Miriam is wonderful. She is on top of all our issues and finds solutions for problems.
personable, professional & super efficient
M. Hamer
Denise Richter's help was spot on. Personable, professional and super efficient, she made my insurance transaction a breeze.
Very Satisfied
A. Rios
Jordan Futch and Shireen Faizullabhoy have been an invaluable help with my Medicare enrollment! I was referred to them by my current Health Care Ins agent once he found out that I was turning 65 and needed to sign up for Medicare. Oh my gosh, Medicare is so convoluted and confusing! If it wasn't for Jordan and Shireen, and especially Shireen going through the application process with me on my computer via remote, explaining and answering any questions I had along the way, I would be trying to figure this all out for months! Not only that, but Shireen contacts me on critical dates that I...
professional
T. Doolittle
This is a tough industry to navigate for Medicare members (as well as professionals in the industry). The consultant's service performance depends a great deal on how prepared the customer is to engage fully with the subject matter. Also, it's hard to say what expectations should be considered reasonable when everything depends on multiple service provider bureaucracy.
Bottom line: Stevens Assoc. is very experienced with Medicare, Insurance companies and doctor office communications. Stevens services are completely necessary if anyone is expecting even a modicum of success signing...
friendly, informative, helpful & prompt
J. Housh
I do not know where to start to write about Jordan, he is friendly, informative, helpful and prompt, on a five star rating I would give him a TEN!
informative
F. Stevens
Miriam was very informative and helpful. Much appreciated!
Very Pleased
B. Edwards
I was very pleased with how Treba handled my issue. She was extremely professional, very friendly and helpful.
Excellent Customer Service
S McCarthy
I specifically chose Stevens and Associates for their excellent customer service, and I have never been disappointed. I have been with them for many years. Their staff is excellent. They are so responsive and knowledgeable. Recently, praise goes to Diahann and to Sarah for their empathy and compassion regarding my husband's upcoming surgery. Their help was invaluable. Thank you so much, Susan
Detail Oriented
C. Bode
I have been working with Sarah with my husband and my self’s coverage. She is really awesome and very detailed. I appreciate that especially because I am very detail oriented.
Couldn't do it without them
P. Cary
I couldn’t navigate Medicare without them!
Great customer service
M. Pardo
I have been going to Steven's and Associates for 3 years and find them extremely client friendly. In particular an employee named Sarah who I believe works from home as well as in the office. She is ALWAYS willing to go the extra mile for a customer. She handles a problem or question and immediately researches it and follows through until it is resolved. I have never been let fown by her. In addition to being a hard worker she is always so pleasant and makes customer feel taken care of. Hope Steven's and Associates is never sold. You provide great customer service that frankly in today's...
People that help
J. Schuermann
I was lucky to have the people that helped me but I knew I wanted Sarah and she has been a God send for me.
Everyone there are very nice and accommodating. I feel comfortable when I come in.
One Happy Customer
G. Kellner
Ashleigh fulfilled all of my needs and in a beautiful way. I am so happy that you explained to me when I bought the coverage that if I ever had a question I am calling a human being in Santa Barbara who speaks great English. Boy, does Ashleigh fit the bill. She was fantastic. I did not have to hear 500 times thank you for your patience!!!
We got right down to business and got it over with in a hurry. Just exactly what I wanted. If coverage is a little more expensive than the other guy that ships their customer service phone calls to the Philippines or God knows where, it’s totally...