I recently had the pleasure of interacting with Miriam, who assisted me in scheduling an appointment to review Medicare options for my mom. Throughout the entire process, Miriam was not only immensely helpful but also incredibly friendly, making what could have been a stressful task seem effortless. She answered all of our questions with clarity and patience, ensuring we had all the information we needed. It's rare to come across someone who demonstrates such professionalism while also making you feel completely at ease.

Stevens Insurance is the best! Responsive and caring! Great customer service.

Desiree was very helpful and persisted in getting my issues resolved.

Thank you, Lindsey, so much for helping my husband and I to figure out a confusion on a medical bill. Lindsey went above and beyond, she communicated with the Doctor office back and forth on our behalf. We really appreciate you from bottom of our heart.

Everyone in that office is great! Sarah was awesome.

Have had the privilege of working with Miriam multiple times. She has been OUTSTANDING! I'm very happy I found your Company!

Sandy is a life saver; we navigated Medicare which was nightmarish, and she solved several issues we thought were unresolvable. THANK YOU.

I dealt with Miriam Rodriguez for help with a specialty prescription which had to go through lots of hurdles. Miriam was immediately on it, made all of the phone calls, did the heavy lifting, and got me set up with the provider. The process took a few days, but Miriam was in the lead the whole time. Honestly, that was one of the best customer service experiences that I have ever had.

Miriam is so efficient, professional & is so kind. We really appreciate her & all of the staff.

Desiree was super helpful and also did all the follow up. She was cheerful and very accommodating.

My contact person is Miriam and she is GREAT!! Miriam always gives me a quick response to my questions and explains everything in detail so I understand what is going on.

Sarah was very helpful, guiding me through the process

Ashleigh was friendly, professional, prompt, patient and explained things very well.

Denise is always extremely helpful and responsive - she is awesome!

I have been working with Desiree Gomez for quite sometime with 100% success in every challenge she has taken on my behalf. I have never worked with any insurance company nor advocate as professional, diligent, pragmatic or respectful as Steven’s and Associates and specifically Desiree. I have already referred my brother and sister-in-law to Stevens Insurance and they both switched insurance to Steven’s and Associates last year and too are fortunate to have Desiree as their Advocate. Desiree has been instrumental in mitigating several medical provider excessive bills as well as working with...

Oh my God, Vanessa has been simply awesome! Vanessa is very knowledgeable on the subject of medicare and social security and has made me feel at ease about making the transition to retirement. She has been a huge help in getting myself prepared to fill out forms and who I should call for retirement and answers all of my questions and concerns. She Has patiently sat with me on calls to social security and medicare and coaching me on answers. I can not think of a better person than Vanessa to recommend, if you need a heIping hand to navigating the system. Vanessa had tremendous patience in...

Miriam was fast, efficient, and friendly!

Leonardo Marquez and his colleague of Christine Martuz and Miriam Rodriguez were very helpful from the beginning to completion of all insurance purchases. They were great resource to help me guide for getting the best coverage for my mother and father. Thank you so much to all of them.

Miriam has been an outstanding advocate for me in seeking reimbursement for medical claims. She is professional and highly responsive to my requests for help. She is one of the reasons we are pleased with our association with Stevens and Associates.

Desiree provided unapparelled service and follow-through. She was tenacious in getting a medical reimbursement issue resolved.

Ashleigh was very helpful & pleasant to deal with. She went beyond what was needed to answer my questions. Exceptional service. Thank you!!

Jordan was well informed, reassuring, and explained everything. Made the process far less intimidating.

Yes, I am very satisfied. I had several questions/concerns regarding my insurance coverage. I asked several questions and asked for further clarifications through emails. Sarah was extremely patient, efficient, and quick to respond to all of my questions and emails.

I'm thrilled with the outcome and the work that Ashley Widstrup did for me today.

Desiree was very professional and helpful. She didn’t chat unnecessarily but was warm and cordial. And efficient.

I'm thrilled with the outcome and the work that Ashley Widstrup did for me today.

Ashleigh Widstrup was extremely efficient and helpful.

Fantastic service at Stevens & Associates for all of my needs (am on Medicare) - Selection of insurance coverage - communicating with doctors offices on charges - Stevens & Associates makes non-stressful! Ashleigh Widstrup was so helpful for last 2 weeks - doctors office kept billing incorrectly ... Ashleigh was so attentive and patient in addressing a difficult billing department ... and the doctor's office corrected the billing without my personally being stressed out! so appreciated!

I had a very confusing mess of a problem with covered California and Blue Shield. Lynne was amazing in fighting for me repeatedly to get things resolved in a highly satisfactory manner. There is no way I could have obtained the results without her help. A real lifesaver company.

I just spoke with Ashley who even though I was upset was able to calm me down somewhat, you got a great team there

I've been very happy with the service provided, and am quite grateful to Sarah Terry for all her assistance and patience!

Sarah always helps me. She is amazing! Very informative! Always gets back to me in a timely fashion. I'd recommend her and Stevens & Associates to all my clients and friends.

Desiree was very helpful and resolved my issue by quickly offering solutions. Appreciated the peace of mind I had after speaking with her.

Sarah Terry has been friendly, professional, diligent and proactive in her approach to managing my claims and general questions about Medicare and Medigap coverage. I'd recommend Sarah to anyone looking for help with managing insurance claims and issues.

I had the pleasure of being helped by Desiree Gomez on an issue that was not an easy fix. I was very appreciative of her hard work and guidance, but more than anything, I appreciated her communication with me. She kept me up to date continuously on what was happening on her end. She called when she said she would and she always returned all my calls in a timely manner. She was very knowledgeable and I was confident from day one she was taking care of everything needed, which was a big relief to me. Her customer service was exceptional! She was always patient when answering my many...

Lynne was very nice, and researched my options. Great advice. Thx

Lynne & Desiree were terrific both in helping me with my questions, patient too!

Desiree Gomez helped so much! She is efficient and detail oriented!

Desiree Gomez helped so much! She is efficient and detail oriented!

Lynne Monde is a helpful, informed, and patient professional who really knows what she's doing, a rarity in the world of navigating insurance. If she were my employee I would give her a big raise!

Vanessa is absolutely the best at what she does. I'm am amazed at Her professional approach to all of my needs. She has won my respect and business. She deserves an award!!!

Ashleigh has worked very hard to handle my recent complications and I appreciate her efforts.

Vanessa is professional, friendly, prompt, and patient. I would highly recommend her services

Excellent Service! Thank you all so much!

Miriam solved a complex insurance payment when none of the United Healthcare personnel could and did not understand or try to resolve

I have been helped twice in three days by two knowledgeable women, regarding two completely separate topics. Thank you Lynn and Sarah, you both are life savers

My experiences with Stevens & Co hasn't been universally good, it's been universally wonderful. Every single person there has taken been clear, professional, friendly, and--above all!--helpful, from Sandra Stevens, my very first contact there, to Miriam Rodriguez, my very latest.

I am more than satisfied. I am extremely grateful to Stevens & Associates, and especially Sarah, who has been a lifeline for me.She doesn't give up! The entire Stevens team is outstanding, knowledgeable and accessible.

Miriam has been very helpful to us. Not only does she handle what ever issues we may have with our Medicare or supplements, she also does it very quickly.

Miriam is extremely knowledgeable and an expert when it comes anything to do with healthcare or healthcare issues. She’s such a huge asset to Stevens & Associates Insurance. I can’t thank her enough for going to bat for me so I wouldn’t have to pay a claim that Medicare denied. In the end, Medicare paid and I didn’t have to pay! Thank you Miriam!!! You’re terrific!!!

Always fulfills the original promise made to me years ago by Stevens junior: "You'll never have to speak to a medical insurer."

Denise was so responsive and so easy to work with. Great explanation and great customer service!

I have been assisted by Sarah (she works both in the office and at home) for a few years now. She is ALWAYS willing to go the extra mile for client! I LOVE her work ethic and she is always so nice.

Ashleigh Widstrup worked with me for the first time this week. She went out of her way to do a very good job. Ashleigh Widstrup worked with me for the first time this week. She went out of her way to do a very good job.

Every representative I have had the pleasure to work with has been helpful, knowledgeable, and kind. Thank you, I feel confident that my needs are being taken care of by Stevens and Associates.

Superior service by Miriam of Stevens and Associates Insurance Company. Miriam has skills and professionalism. As always I highly recommend this company to everyone who is looking for a superior service.

This staff is amazing - they go above and beyond to ensure all my questions are answered and needs are met. I am so appreciative that they are taking care of me!

Denise has been very, very helpful! She also has a positive and helpful sounding voice too! Everyone is always so helpful, and this gives me so much peace and confidence in your team members!

So happy to be able to have the kind of customer support you offer!!

Miriam has been extremely professional and knowledgeable in all aspects of the Medicare program and handling any issues which have come up. She’s such a wonderful asset to Stevens Insurance Company. Thank you Miriam for a beautiful job in handling my issues.

The whole health insurance range of choices once one is older than 65 becomes a minefield of decisions. Thank you Stevens & Associates for your assistance and guidance through this process.

OUTSTANDING!!!!!! Miriam was extremely knowledgeable, helpful, kind, and FAST! She took care of all of our insurance needs with complete ease! We don’t know what we would do without her!

Amazingly quick, accurate, caring and impressively well informed.

Miriam continued to find options for me even after I was ready to to accept what I thought was all my insurance company could offer. She displayed compassion and understanding for me and my needs. Service way beyond anything I expected. THANK YOU!

Sarah has worked tirelessly trying to correct issues with crossover the past several months. She is very professional and quick to take care of all of the billing due to this issue

Shireen is my kind of representative. She is direct and gets right to the point. She is quick to respond to inquiries and two words sum it up….”problem solved

Miriam Rodriquez, was very helpful and professional in our conversation with Social Security. it open up my understand to some of the questions i had from them. I want to thank Ms. Miriam Rodriquez for her help.

Miriam was amazing!

Stevens has always been there to answer any questions or concerns. I highly recommend them.

Sarah is #1

Gabby is very clear when she speaks. She was an enormous help to me!

Stevens & Associates Insurance Agency is always there to help any issue.

Jordan was so thoughtful and patient and answered all of my questions!! I felt that I made the right decision for my Medicare plans!!

When I had a slight hiccup with insurance payments, I emailed Stevens & Associates and heard back almost immediately from customer service rep Miriam Rodriguez, who handled the problem completely and immediately. I'd like to say more, but the experience was so smooth that nothing else happened. I had a problem, Miriam made it go away, entirely painlessly. Thank you!

I am so impressed. Mariam worked with my insurance company and got the cost of my medication down from$280. A month to $1. !!!

Nicole is and has been excellent! She is very patient and speaks very clearly and makes everything seem so easy! Nicole is very well informed and educated and this has really put me at ease. I am a new first timer Medicare applicant and both her and Leonardo have been excellent. Nicole has been very good at reaching out to me and never sounding stressed or upset! I looked into several insurance agents and agencies in the SB Area and You ... Stevens was the first one to call me back! I think I even spoke to a "live" person on my first call! I sincerely appreciated this. Thank you for...

Great service as always!

Miriam has gone far beyond what was expected to help me with claims that are not normally covered by Medicare. She always responds to my inquiries in a timely fashion and handles my requests in a very professional manner. The services she has provided makes me glad I signed up with Stevens and Associates.

Gabriela Chard explained everything to me very clearly. Thank you.

Very nice...understanding...great follow through. Regardless of the situation or need every agent takes care of everything. We are very happy with the service we have received

Ashliegh Widstrup helped me the first time after a few prior attempts to do the same thing. She was very efficient and knew what she was doing and how to make it simple!

Everyone at Stevens and Associates that I have dealt with have always been very courteous, professional and knowledgeable on all products and happy to help with any of my concerns. Especially Ray and Vanessa. Many thanks!

Over the years Stevens & .Assoc. has been by my side helping with my insurance needs. Recently Sarah has been helping me navigate the health insurance world. She is an expert and great to work with!

Leonardo has been excellent! Very clear and really helped us understand the Medicare Insurance and all of my choices. He has been excellent with follow-up and helping me to understand and stay on top of everything!!

Miriam is wonderful. She is on top of all our issues and finds solutions for problems.

Denise Richter's help was spot on. Personable, professional and super efficient, she made my insurance transaction a breeze.

Jordan Futch and Shireen Faizullabhoy have been an invaluable help with my Medicare enrollment! I was referred to them by my current Health Care Ins agent once he found out that I was turning 65 and needed to sign up for Medicare. Oh my gosh, Medicare is so convoluted and confusing! If it wasn't for Jordan and Shireen, and especially Shireen going through the application process with me on my computer via remote, explaining and answering any questions I had along the way, I would be trying to figure this all out for months! Not only that, but Shireen contacts me on critical dates that I...

This is a tough industry to navigate for Medicare members (as well as professionals in the industry). The consultant's service performance depends a great deal on how prepared the customer is to engage fully with the subject matter. Also, it's hard to say what expectations should be considered reasonable when everything depends on multiple service provider bureaucracy.

Bottom line: Stevens Assoc. is very experienced with Medicare, Insurance companies and doctor office communications. Stevens services are completely necessary if anyone is expecting even a modicum of success signing...

I do not know where to start to write about Jordan, he is friendly, informative, helpful and prompt, on a five star rating I would give him a TEN!

Miriam was very informative and helpful. Much appreciated!

I was very pleased with how Treba handled my issue. She was extremely professional, very friendly and helpful.

I specifically chose Stevens and Associates for their excellent customer service, and I have never been disappointed. I have been with them for many years. Their staff is excellent. They are so responsive and knowledgeable. Recently, praise goes to Diahann and to Sarah for their empathy and compassion regarding my husband's upcoming surgery. Their help was invaluable. Thank you so much, Susan

I have been working with Sarah with my husband and my self’s coverage. She is really awesome and very detailed. I appreciate that especially because I am very detail oriented.

I couldn’t navigate Medicare without them!

I have been going to Steven's and Associates for 3 years and find them extremely client friendly. In particular an employee named Sarah who I believe works from home as well as in the office. She is ALWAYS willing to go the extra mile for a customer. She handles a problem or question and immediately researches it and follows through until it is resolved. I have never been let fown by her. In addition to being a hard worker she is always so pleasant and makes customer feel taken care of. Hope Steven's and Associates is never sold. You provide great customer service that frankly in today's...

I was lucky to have the people that helped me but I knew I wanted Sarah and she has been a God send for me.

Everyone there are very nice and accommodating. I feel comfortable when I come in.

Ashleigh fulfilled all of my needs and in a beautiful way. I am so happy that you explained to me when I bought the coverage that if I ever had a question I am calling a human being in Santa Barbara who speaks great English. Boy, does Ashleigh fit the bill. She was fantastic. I did not have to hear 500 times thank you for your patience!!!

We got right down to business and got it over with in a hurry. Just exactly what I wanted. If coverage is a little more expensive than the other guy that ships their customer service phone calls to the Philippines or God knows where, it’s totally...